Hotel Policies & Guidelines

Please review our property guidelines to ensure a smooth, safe, and comfortable stay. Here you will find all the important information regarding check-in and check-out timings, cancellation terms, and general rules of our hotel.

Hotel Policy Of Continental Inn San Diego Hotel

Guest Information

Hotel Policies & Stay Guidelines

Please review the following requirements before arrival for a smooth, safe, and comfortable stay.

A valid government-issued photo ID, matching credit card, and a $200 refundable security deposit are required at check-in.

01

Check-In & Check-Out Requirements

Identification & Payment

A valid government-issued photo ID and a matching credit card are required at check-in.

Pre-Authorization

All credit and debit cards will be pre-authorized and charged prior to check-in. To avoid automatic cancellation of your reservation, ensure your payment method is valid and has sufficient funds.

Security Deposit

A refundable security deposit of $200 USD is required at check-in and must be paid using the primary guest's credit card. This policy is strictly enforced for property safety and damage control.

02

Stay Restrictions

Maximum Stay

The maximum length of stay is 21 consecutive nights. The hotel cannot accommodate stays exceeding this limit. The hotel does not rent weekly or monthly stays. Rooms are rented day by day at daily rates only.

Right to Refuse Service

Guests listed on the hotel's "Do Not Rent" list will not be accepted. We reserve the right to refuse service to anyone.

03

Late Arrivals & Overnight Front Desk Hours

Late Arrivals

If you anticipate arriving late, notify the front desk in advance to ensure a smooth check-in process.

Staff Break Notice

Front desk services are temporarily unavailable from 2:30 AM to 3:30 AM daily.

04

Service Animal Policy

Pets

Standard pets are not permitted on the property.

Service Animals

We welcome certified service animals trained to perform tasks for individuals with disabilities. Please notify the front desk upon arrival to register your service animal. We kindly request relevant health documentation, including proof of current rabies vaccination.

Service animals must remain under the control of the registered guest and may not be left unattended. No pet fees or deposits apply; however, the registered guest assumes 100% liability for incidental damages caused by the animal.

05

Housekeeping & Sustainability

Housekeeping

Full daily housekeeping services are provided. There will be no service after housekeeping hours.

Energy Conservation

We participate in the San Diego County Energy Conservation Program to reduce our environmental footprint.

06

Room Comfort & Compensation Policy

Our staff is dedicated to resolving room issues or complaints swiftly, to the best of our ability and subject to room availability.

The hotel does not automatically offer discounts, credits, or refunds for room inconveniences. However, we will make every effort to ensure a comfortable stay.

Thank you for reviewing our policies before your stay.

For any assistance on accessibility room availability & hotel facility information, or for any special requests kindly contact hotel +1 (760) 489-1010

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